When you go to a restaurant the first thing you look for is a good place to sit and a good dining experience on the whole. Now imagine if the first impression and experience you have is of a bad waiter that is rather welcoming and unpleasant on the whole! Definitely not going to visit that place again are you? So one of the most important things that any owner of a good dinner, needs to focus on is, good customer service and welcoming employees that makes the client want to visit the place again. So what exactly makes a waiter a good one?
The grand welcome
What any customer would expect when they enter any restaurant in Geelong is, a grand and warm welcome. This would definitely be a motivator for them to visit the place once again. However if it weren’t this and you were to set a rather grumpy employee to welcome the clients, then you might definitely have to kiss goodbye to that sale target! So evaluate your employees and pick out the best for THE spot, otherwise you could always push them to be welcoming with the right kind of motivation!
The ultimate efficiency
A good waiter shall always make sure the tables are clean and set for any client to walk in and settle down. They would also be willing to take that extra step to walk the client to his or her table. So make sure that you incorporate such practices with in your employees as well. This way you might even be able to score an extra star and reach the five star goal in no time! Also do make sure that as soon your clients are all settled, offer them the menu card. And give them some time to make up their minds and be ready to take their order as soon as their done. Make sure to know the menu as well, this way you could give them some tips and recommendations which they would be sure to appreciate.
Being professional and friendly
Make sure to remain professional and also friendly while serving the customers. Remember you are not a robot, but human with emotions and feelings. Incorporate it to describe the burst of flavours the client would experience if they were to choose a particular dish. Be nice and supportive and most importantly be confident with whatever you are dealing with.
A good waiter is always concerned of the client and his well-being and overall experience with the diner and the food that is served. So be that kind of waiter and you’ll be the main reason why there would be clients flowing in!